When it comes to maintaining and repairing roofs in the stunning mountainous landscapes of Western North Carolina, selecting the ideal roofing contractor is a crucial decision. The internet is awash with numerous options, but how do you pinpoint the most trustworthy and reputable roofing companies in your region? In this guide, we’ll explore the key considerations to streamline your search for a reliable roofing contractor tailored to the unique needs of Western North Carolina..

Understanding Roofing Contractors in Western North Carolina

Unlike general contractors or home renovators, roofing contractors in Western North Carolina specialize in repairing, replacing, and installing roofs in this distinct mountainous terrain. Often referred to as roofers, these professionals possess expertise in working with various roofing materials suitable for the region, such as shingles, underlayment, and ventilation components. A skilled roofing contractor can tackle a range of projects, from minor repairs to complete roof replacements.

Notably, roofing contractors in this region may operate their own crews or collaborate with other contractors or builders to ensure top-quality roofing installations. It’s essential to inquire about the level of oversight your chosen contractor will provide to any subcontracted teams. Regardless of the installation team, the roofing contractor bears ultimate responsibility for the project, so clarifying this aspect is vital before committing.

What to Look for When Choosing a Roofing Contractor

While many factors come into play when selecting a roofing contractor, here are some fundamental considerations specific to Western North Carolina:

Ratings and Reviews:

Begin your search by examining ratings and reviews for roofing contractors. Seek recommendations from neighbors, friends, and family members who have had roofing work done in the region. Additionally, you can browse online reviews on platforms like Google Reviews, Better Business Bureau (BBB), and Facebook Reviews. To simplify your search, explore the Owens Corning Roofing Contractor Network, where you can filter results by average rating or sort by review count or star rating.

Manufacturer Network Membership:

Determine if the roofing company you’re considering is a part of a manufacturer’s network. Many roofing manufacturers have multi-level professional networks that contractors can join based on specific criteria. Choosing a roofer affiliated with a manufacturer’s program may grant you access to additional benefits, such as extended warranties and assurances regarding their business practices.

Physical Address and Service Area Commitment:

Check whether the roofing company has a local physical address or serves a larger area beyond its primary office. It’s crucial to ensure the roofer will be accessible for potential follow-up work or addressing issues in the future. Investigate the company’s history and legitimacy, especially if they lack a physical presence in your immediate vicinity, by consulting the BBB and trusted references.


Verify that the roofing contractor carries adequate insurance coverage. Inquire about how their insurance protects both you and your property, as insurance requirements can vary between states and counties. Understanding the differences between their coverage, such as Workers’ Comp and General Liability, is essential.


Ask potential roofing contractors for references, including contact information for past customers. This allows you to gain insights into their track record and the quality of their work.


Ensure that the roofing contractor possesses all the necessary licensing and permits required for roofing work in your area. Local requirements may vary, so it’s crucial to confirm compliance with local regulations.

Owens Corning Roofing Contractor Network:

Owens Corning, a trusted leader in the building industry for over 75 years, established its Roofing Contractor Network to facilitate access to top-quality roofing contractors with specialized expertise. The Owens Corning Roofing Contractor Network (OCCN) consists of three contractor tiers:

Owens Corning Roofing Platinum Preferred Contractors

Owens Corning Roofing Preferred Contractors

Owens Corning Roofing Contractor Rewards

Each tier provides access to training and education through Owens Corning University (OCU) and offers distinct benefits to both roofing contractors and their customers. Choosing an Owens Corning Roofing Platinum Preferred Contractor ensures that the contractor meets high standards for installation, financial stability, and customer service, providing you with peace of mind and quality assurance.

It’s important to note that each roofing contractor in the network is an independent entity and not directly affiliated with Owens Corning. Be sure to thoroughly evaluate each contractor before making a selection. If you encounter concerns or issues, address them directly with the roofing contractor rather than Owens Corning.

Owens Corning Roofing Platinum Preferred Contractors:

Roofing contractors at the Platinum Preferred level represent the top tier within the Owens Corning Roofing exclusive network of building professionals. These contractors adhere to stringent standards of reliability, professionalism, and craftsmanship. Opting for a Platinum Preferred Roofing Contractor may grant you access to Owens Corning’s exclusive Platinum Protection Limited Warranty, offering extended coverage for products like Oakridge┬« or Duration┬« laminate shingles.

To reach the Platinum Preferred Contractor level, applicants must meet several requirements, including passing an installation workmanship inspection, carrying a minimum of $1 million in general liability insurance, demonstrating financial stability, showcasing exemplary customer service, and having a business history of at least three years under the same name.

Choosing the right roofing contractor for your Western North Carolina home is a significant decision, given the unique challenges posed by the mountainous terrain and varied weather conditions. By considering ratings, reviews, manufacturer network membership, physical presence, insurance coverage, references, and credentials, you can make an informed choice. Additionally, exploring the Owens Corning Roofing Contractor Network, especially the Platinum Preferred Contractors, can provide you with access to top-tier professionals dedicated to ensuring the durability and integrity of your roofing project. Make a well-informed decision to safeguard your home in this breathtaking mountainous region.

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